Incidents reported on status page for CamCore https://camcore.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/eb87843442f8d8b3b5fdd3773048587f.png https://camcore.betteruptime.com/ en https://camcore.betteruptime.com/incident/1005598 Sat, 15 Aug 2026 13:00:58 -0000 https://camcore.betteruptime.com/incident/1005598#126e0ce36124f48638aac9a584bdf13741fee68073b1c812d4f95489bd788142 CamCore performs routine maintenance each Saturday night to keep services secure, reliable and up to date. During this maintenance window, selected services may be temporarily unavailable or experience brief interruptions while updates, security patching and infrastructure changes are completed. No action is required from users. Any significant impact or extension to the maintenance window will be communicated on this status page. https://camcore.betteruptime.com/incident/1005297 Sat, 08 Aug 2026 13:00:58 -0000 https://camcore.betteruptime.com/incident/1005297#c30c5d07dc5adc907d08dae541957713b33561f98b1a4dd08fbb5834623bb8bd CamCore performs routine maintenance each Saturday night to keep services secure, reliable and up to date. During this maintenance window, selected services may be temporarily unavailable or experience brief interruptions while updates, security patching and infrastructure changes are completed. No action is required from users. Any significant impact or extension to the maintenance window will be communicated on this status page. https://camcore.betteruptime.com/incident/997289 Thu, 06 Aug 2026 00:16:49 -0000 https://camcore.betteruptime.com/incident/997289#a6f5ef293416f5c3f52ee9724a65ac11b5322230790cedd54ee2e19904afcca0 CamCore’s NetBird infrastructure is currently being migrated. Remote access to internal CamCore services is temporarily unavailable during this work. Services remain available from within the CamCore network, and public services are unaffected. We will provide another update when migration and testing are complete. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:59:00 -0000 https://camcore.betteruptime.com/incident/987767#212269a79855be00c19d97a0d16d362630d15e5254ce2d4ff78f6178ac802323 **Unplanned Power Interruption Resolved** During equipment relocation, an incorrect power outlet was accidentally switched off, causing a temporary interruption to several CamCore and Cameron-Media services. Power has now been restored, and all affected systems—including Cameron-Media Plex, Cameron-Media Requests, media automation, CamCore websites, Jupiter, and Ganymede—have recovered. Monitoring confirms services are operating normally. No further disruption is expected. — CamCore Operations https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:43:06 -0000 https://camcore.betteruptime.com/incident/987767#bf36d768e09c818f6418d365b3f3c3db80d7bbf5f9ac2813131d0fc7a9de5948 Cameron-Media Plex and Media Processing & Automation went down. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:42:51 -0000 https://camcore.betteruptime.com/incident/987767#e758ae6e0f0f3d851a14b2ae143b682235ab6beeb91c1110d35ae5315b2bf63a Cameron-Media Requests went down. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:41:51 -0000 https://camcore.betteruptime.com/incident/987767#84cab7703131c072e417ac34e407bd015dcad70e80e552c825661e53944b40f6 CamCore Website went down. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:35:06 -0000 https://camcore.betteruptime.com/incident/987767#109e380685aa7b6b30005095a92418a5848eb9813b951e1dd84fbcfdf80834a9 Media Processing & Automation, CamCore Website, and Inside CamCore recovered. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 04:27:47 -0000 https://camcore.betteruptime.com/incident/987767#f3c8c77081079c38f128a2c7653541fb46b6850b63bb9ecf012966e278e4a5fc Jupiter - Compute Node and CamCore Website went down. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 03:42:42 -0000 https://camcore.betteruptime.com/incident/987767#cf819736593d32427ef6b5c655877fbcb9a1f2923634ce4d8819bec8013ba895 CamCore Website recovered. https://camcore.betteruptime.com/incident/987767 Fri, 31 Jul 2026 03:20:37 -0000 https://camcore.betteruptime.com/incident/987767#77f984a1345e50bbc28781b1cd8afd868c3c48c8b2010292c9d53cf7a25a42ac CamCore Website went down. https://camcore.betteruptime.com/incident/976715 Fri, 24 Jul 2026 11:45:00 -0000 https://camcore.betteruptime.com/incident/976715#79f03884e98cf36ef33ee594a452463ae14dff99ea44db181625c79d80a53977 Maintenance is being performed on the primary CamCore DNS server, Mars, to install security updates and verify Pi-hole, Unbound and NetBird services. The secondary DNS server, Venus, remains available during this work. Brief interruptions to DNS resolution or remote network access may occur while Mars is updated or restarted. Affected components: Mars DNS Core Infrastructure NetBird A further update will be posted once maintenance is complete. https://camcore.betteruptime.com/incident/973961 Wed, 22 Jul 2026 22:41:38 -0000 https://camcore.betteruptime.com/incident/973961#abca9fdf195e9a568cac4846da59c643ba3a2669d2bd4d008b132d9d3dfc4484 CamCore’s network equipment is currently installing a system update. During the update, internet access, Wi-Fi, local network services and Cameron-Media may be briefly interrupted while the network restarts. No action is required. Services should return automatically once the update is complete. Affected services: Internet and Wi-Fi access CamCore local network Cameron-Media Internal CamCore services Remote access through NetBird CamCore Operations is monitoring the update and will post another update once all services are confirmed operational. https://camcore.betteruptime.com/incident/973444 Wed, 22 Jul 2026 10:46:00 -0000 https://camcore.betteruptime.com/incident/973444#c93883d725be9904f11fc34e0e0d6f3655bddb9ae674e953af9a929fb3a86747 The public CamCore website and Media Processing & Automation services were temporarily unavailable for approximately 15 minutes while the updated CamCore website was deployed. The deployment has now been completed, and both the website and media automation services are operating normally. We apologise for the brief interruption. https://camcore.betteruptime.com/incident/973444 Wed, 22 Jul 2026 10:38:39 -0000 https://camcore.betteruptime.com/incident/973444#a264ecf124123b518e4aaeeacd695d9805641ae7a09d1ad8d443e53c061f64a2 CamCore.au Website went down. https://camcore.betteruptime.com/incident/972545 Wed, 22 Jul 2026 04:01:16 -0000 https://camcore.betteruptime.com/incident/972545#8a4f1bdd53f27e31b9e797fcabe2ede024c4ee0865c49ef19bdc5079bf58e38f CamCore Operations is performing an update to the Cameron-Media Plex server. Active streams will be interrupted, and users may be temporarily disconnected while the Plex container is updated and restarted. Service is expected to return shortly. No action is required from users. https://camcore.betteruptime.com/incident/964642 Sat, 18 Jul 2026 13:30:00 -0000 https://camcore.betteruptime.com/incident/964642#4644cbf0d9d4a4ba6bcc945ba0f91ba130a6a6e2bf71211e3b92507b320313ea CamCore Operation will undergo scheduled maintenance to install routine software and security updates across Cameron-Media, media automation, secure remote-access and core infrastructure services. During the maintenance window, Cameron-Media Plex may restart or be temporarily unavailable. Media processing and automation services may also experience brief interruptions, and secure remote-access connections may temporarily disconnect. Maintenance will include a restart of supporting storage infrastructure and updates to the Mars primary DNS resolver. DNS requests are expected to continue through the Venus secondary resolver while Mars is unavailable. Services, storage volumes and dependent applications will be tested after the work is completed. Normal operation is expected to resume within the scheduled maintenance window. https://camcore.betteruptime.com/incident/937588 Mon, 29 Jun 2026 01:05:00 -0000 https://camcore.betteruptime.com/incident/937588#e9827c3770aac208e35bb58352da1caf27aa9c5f9538e54f6e1a58b20315e374 The issue affecting media automation and request processing services has now been resolved. New movie and TV requests, availability updates, and automated media management tasks should now be processing normally again. Cameron-Media Plex playback was not affected during this incident. https://camcore.betteruptime.com/incident/937588 Sun, 28 Jun 2026 10:00:00 -0000 https://camcore.betteruptime.com/incident/937588#65046745c466b8c717db63f680541ea6660cd1eb8e7b253cdbd179266b0d0e08 We are currently investigating an issue affecting some of our media automation and request processing services. Users may notice delays with new movie or TV requests being processed, availability updates, collection updates, or automated media management tasks. Cameron-Media Plex playback is not expected to be affected, and existing content should continue to play normally. We are working on restoring normal automation services and will provide another update once resolved. https://camcore.betteruptime.com/incident/930251 Sun, 21 Jun 2026 16:30:13 -0000 https://camcore.betteruptime.com/incident/930251#ab83acf733648f4bd8bd82653247d12d7670a5df0446d8b06ee22aef323d0e97 CamCore Operations will be performing scheduled core network maintenance. During the maintenance window, most CamCore services may be briefly unavailable or show connection errors while network equipment restarts and reconnects. This may affect Cameron-Media, media requests, remote access, DNS, web services, smart home services, and status monitoring. Microsoft 365 services are not expected to be affected. No action is required from users. https://camcore.betteruptime.com/incident/930198 Sun, 21 Jun 2026 07:57:00 -0000 https://camcore.betteruptime.com/incident/930198#e481d1a657d010f73d71323dc163f44408d292f2996df9c4767755484a3b5670 Some users were unable to submit new movie and TV requests due to an incorrect permissions setting in the request system. The issue has now been identified and fixed. Users should now be able to submit requests normally again. Media playback through Cameron-Media Plex was not affected. Resolution: The affected setting has been corrected and request submissions have been restored. https://camcore.betteruptime.com/incident/930250 Sun, 21 Jun 2026 04:00:00 -0000 https://camcore.betteruptime.com/incident/930250#3a5202a49a85637395fc3a25009e98211f551c739a529fef9011e1ef1b4dce0b CamCore Operations is currently performing a media library upgrade and refresh to Cameron-Media. During this time, some movies or TV shows may briefly show as unavailable, fail to load, or take longer than usual to appear. This is expected while library scanning and background processing completes. Playback should continue working for most available items, but some content may be temporarily affected. No action is required from users. Services will return to normal once the upgrade has finished. https://camcore.betteruptime.com/incident/929248 Sat, 20 Jun 2026 13:30:00 -0000 https://camcore.betteruptime.com/incident/929248#cd38bbf1495a2f932191345fb4033cdd5cc74876a54daad133222a2e79b1f41d Maintenance completed https://camcore.betteruptime.com/incident/929248 Sat, 20 Jun 2026 13:00:00 -0000 https://camcore.betteruptime.com/incident/929248#d47c0bee3a891a9c66f2864b4fc52e05232b92b662adad952fdb74fe27b70bf1 CamCore will be performing scheduled maintenance on core network infrastructure. During this maintenance window, some services may briefly disconnect or become unavailable while network equipment restarts and applies updates. Expected impact may include brief interruptions to Wi-Fi, internet access, Cameron-Media Plex remote access, CamCore Requests, internal services, and secure remote access. Most services should automatically recover once the maintenance has completed. We will monitor services after the update and confirm once everything is operating normally.